Punch Taverns, one of the UK’s leading pub companies, has launched a free legal advice line for its Partners.
Launched from 11th November 2013, Punch Partners can now phone the advice line 24 hours /seven days a week to speak to qualified advisors on a range of issues including HR and employment law, consumer law, trading standards and taxation.
Punch will be trialling the advice line for six months through Compass Partnership. The Compass Partnership are a UK leading legal advice line that offer practical, easy to follow guidance on employment law and consumer law matters as well as health & safety and taxation. The line provides access to fully qualified lawyers on a 24/7 basis with no limit on the number of calls and no time restriction to each call.
Punch also offers commercial advice and guidance on licensing and repairs through its Risk department and provides online articles on the Punch Buying Club website.
John Healy, Commercial Director at Punch Taverns, said: “This initiative has been launched as a direct response from the Partner forums which took place to identify what services could help support our Partners in. We plan to develop a number of initiatives to provide greater support for our partners and are continually reviewing opportunities to support this activity; the advice line is one of these.
“Since the service was launched, we have already received a lot of positive feedback from our partners who like the fact that we can offer them access to this type of advice in a simple way with no legal jargon and at no cost to them”.
“We are delighted to be working in partnership with Compass and will review the success of this initiative during a six month trial period to decide if it works for our partners and adds value to them as part of our on-going assessment of the services we offer.”